Hey guys welcome to the second installation of Mahiko San Log! Today, I want to talk to you guys about, well, talking to you guys! The readers! First, a small update on the sources of these changes… the FFXIVGuild ‘team’!
TL;DR Summary of high heaven: We’ve implemented THIS GOOGLE FEEDBACK FORM, that you’ll be seeing in many pages or accessed from the Feedback menu item up on the very top. Use it to point out our mistakes, shame and laziness)… (or other things)
Feedback is only bad for microphones! – Mahiko “Electric Fan” San
Mahiko “Virusbane” San Status:
So, It’s been a little more than a week since our site went up again, and my schedule is returning to normal. This means that more VISIBLE site updates will be more frequent. I didn’t leave you guys in the dark though, I’ve been stealth updating some older guides, as well as finalizing many of the BiS lists. The timing couldn’t have been any worse… I was busy IRL when this virus stuff hit, but thankfully to an extent working on the site relaxes and energizes me (To an extent, haha.)
Maruko “Antibody Incarnate” San Status:
He’s currently in a waaaaay different timezone than I am. It’s temporary but his company usually sends him away. Our scheduled mini-meetings are 12 Midnight my time – and 6pm for him. I wonder who got the short stick there… But this also serves as our time to catch up and play together!
Communication: Important for lovers – Important for us, too
So I noticed that when the site went down – people came out of the woods to message us. I greatly appreciated this! One of my concerns since forever was…
A lack of communication. I would very much love to interact with you guys!
… Does the site have to go down for us to talk!? Hahaha. Seriously though, the main reason I want to do this is to put a ‘human element’ to this site. I feel it will help with a lot of things, going forward. This ‘problem’ of communication should first be opened up by ME: and I can only hope that you guys will answer. First, let me discuss about the single most valuable form of communication I can get from you guys.
What we need most…
Okay, so for me, (and for you readers) there actually exists the MOST CRITICAL form of communication, namely…
Giving feedback on typos, misinformation or general suggestions to guides.
If you think about it, this is by far the most important. Guides & FFXIV info are why you stumbled on to our site in the first place. AS SUCH we have created a new system to track this…
–> This Google form <–
You can access it with the menu above. We will also be inserting links to this thing within ‘critical’ guides in the future. Honestly, I want to make it easy for people to LET ME KNOW when the site needs help. Any suggestions would be appreciated.
So if theres one thing you should learn from this Mahiko San Log – it is this. Or just like Michael Jacksons tribute film, “This is it”…
Communication: Let me count the ways
We still have a long way to go in refining the ‘feedback loop’ with you guys, but I hope this is a start. Also, I apologize in advance, the word Facebook is automatically linked to our page. Deal with it. Here’s a list of communication lines and some small thoughts to go along with them…
>> Facebook: I’m telling you guys NOW – Facebook is the EASIEST and most reliable way to contact us. Most virusy conversations happened here. For readers, liking us on Facebook gives you massive value. We post major guide updates there, and many other useful tidbits.
To anyone who visits the site, Liking us on Facebook is mega VALUE.
It’s our primary form of general communication to you guys!
For the next 13 days I will be posting the finalized BiS list on Facebook. It’s a great time to subscribe, and a great time to test the feedback sheet.
>>Mahiko San Log: Was also started for the same reason… communication!
There’s a lot of ways to communicate, Twitter, comments, email and such… But I guess now isn’t the time to talk about those things (or the lack of effectivity some of them may have!)
Communication: The Future, where $h!t gets really real.
So I’ll just quickly talk about what else I want to do on this end…
Streaming: I’ve always wanted to do this. Like, whenever I’m playing I can just hop on to streaming and talk to you guys. For QnA and entertainment purposes.
Video: I don’t know why but I feel some sort of communication via video (or do some video guides) would be beneficial, and somewhere I can express a little more. But of course, usefulness to YOU is above all other elements. This is a bit time consuming, though…
And I’ve talked about giving a human face to the site… how about mine, perhaps? Care to guess what I look like?
So that’s it for today and thanks for reading! The next issue of MSL, hopefully I can give an update on how communication went… But mainly: Answering a few commonly asked questions by our audience. Please look forward to it! Again, Like us on Facebook, damnit. Oh and for the last time:
TLDR; Use the FEEDBACK FORM OF HEAVENS to let us know how we can help YOU
2 thoughts on “Mahiko San Log: Let’s talk! Feedback & Communication (002)”
So nice of you guys for leaving this , I hope you as the best hope you guys never stop posting great guides because they are very useful to us
Thanks for the kind words! It keeps us going! I hope to improve the site more and more!